How much is delivery?
Delivery is free on all orders over £30. Live in York? Even better — every order to a York postcode delivers free, whatever the size. For other orders, delivery is calculated at checkout.
How do I store my treats, and do they have an expiry date?
All our dog treats should be stored in a cool, dry place away from sunlight. The natural drying process is what gives our treats a longer shelf life.
My dog has allergies — can you accommodate this?
Please note that if your dog has severe allergies, our treats will not be suitable. We store, handle and pack treats in the same area and cannot guarantee that there hasn't been cross-contamination.
What is crude ash?
The term "crude ash" refers to the amount of minerals present in our treats, such as calcium, phosphorus and magnesium. It does not mean that we add ash to our treats. Minerals are an essential class of nutrients — they are needed for the development and function of your dog's body, help to balance body fluids, and support strong bones and teeth.
Do your treats smell?
Our treats are 100% natural and contain no chemicals or additives, unlike most high street brands who sprinkle flavourings or wash their chews in "bleach" to remove the natural animal smell. If you store them in an airtight container in a cool place they do not smell (to us anyway!). Remember dogs have a great sense of smell — to us they may appear smelly, but to your fur baby these will smell irresistible.